Privacy Policy — tck444

When you create a tck444 account, we collect the following information:

• Full legal name (as it appears on your National ID)
• Date of birth (to verify the 21+ age requirement)
• Bangladesh mobile phone number
• Email address
• Preferred username and password (stored in hashed form)
• City of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna)

To comply with our Know Your Customer (KYC) obligations and to protect the integrity of the tck444 platform, we collect:

• National Identity Card (NID) number and scanned copy
• Selfie photograph (with NID for liveness verification)
• Proof of address documentation
• Payment method verification details (e.g., screenshot of bKash or Nagad account)
• Source of funds information where required by our compliance team

KYC documents are encrypted at rest and accessible only to authorised compliance personnel. They are never used for marketing or shared with third parties unless required by law.

We record details of all financial transactions processed through your tck444 account, including:

• Deposit and withdrawal amounts in Bangladeshi Taka (৳)
• Payment method identifiers (e.g., bKash wallet number, Nagad number, Rocket number, Upay, Visa/Mastercard last-four digits)
• Transaction timestamps and reference numbers
• Bonus credits issued and wagering progress

Full payment card numbers, bKash PINs, and Nagad PINs are never stored by tck444. Payment authentication is handled directly by the respective payment provider.

When you use the tck444 platform, our servers automatically record certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation path
• Game sessions, bet history, and wagering patterns
• Login timestamps and session identifiers

This data is used for platform security, fraud detection, responsible gaming monitoring, and service improvement. It is not sold to third parties.

When you contact our support team via email or live chat, we retain a record of the conversation, including your name, contact details, the content of your message, and any attachments you provide. This record is used to resolve your query, improve our support quality, and maintain an accurate account history.

Processing is necessary to perform the contract between you and tck444 — that is, to operate your account, process your transactions, and deliver the gaming and betting services you have requested. Without this processing, we cannot provide you with access to the tck444 platform.

We process certain technical and usage data on the basis of our legitimate interests in operating a secure and commercially viable platform. This includes fraud prevention, security monitoring, platform analytics, and responsible gaming oversight. We carry out balancing tests to ensure these interests do not override your privacy rights.

Where we send you marketing communications or use non-essential cookies, we do so on the basis of your explicit consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Certain processing activities — particularly those related to KYC verification, anti-money laundering checks, and record retention — are carried out to comply with legal obligations applicable to the operation of an online gambling platform. This processing cannot be refused or opt-ed out of by the player.

To process deposits and withdrawals, tck444 shares relevant transaction details with payment service providers including bKash, Nagad, Rocket, Upay, DBBL, Visa, and Mastercard. These providers operate under their own privacy policies and are contractually obligated to use your data solely for the purpose of processing your transactions with tck444.

When you participate in games powered by third-party studios — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming — a pseudonymous player identifier and session data is transmitted to the game provider's servers. This does not include your full name, NID, or payment details. Game providers use this data only for game delivery and integrity purposes.

tck444 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, lawful court order, or governmental authority. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement and will, where legally permissible, notify you of the disclosure.

To protect the platform from fraud, money laundering, and bonus abuse, tck444 may share limited account identifiers (such as email address hash, device fingerprint, or IP address) with specialist fraud prevention services. These services help us detect duplicate accounts, compromised credentials, and patterns of abusive behaviour across the industry.

All data transmitted between your device and the tck444 platform is protected using 256-bit SSL/TLS encryption. Sensitive data stored on our servers — including KYC documents, password hashes, and financial records — is encrypted at rest using industry-standard encryption algorithms.

Access to personal data within tck444 is restricted on a strict need-to-know basis. Staff members are granted access only to the data required for their specific role. All internal access is logged and subject to periodic audit. KYC documents are accessible only to authorised compliance personnel.

In the event of a personal data breach that poses a risk to your rights, tck444 will notify affected players as promptly as reasonably possible, providing details of the nature of the breach, the categories of data affected, and the steps we are taking to mitigate any harm. We will also take immediate corrective action to contain and remediate the breach.